Tsai, Y.-S., Moreno-Marcos, P. M., Jivet, I., Scheffel, M., Tammets, K., Kollom, K. and Gašević, D. (2018) “The SHEILA Framework: Informing Institutional Strategies and Policy Processes of Learning Analytics”, Journal of Learning Analytics, 5(3), pp. 5–20. doi: 10.18608/jla.2018.53.2.