Tsai, Yi-Shan, Pedro Manuel Moreno-Marcos, Ioana Jivet, Maren Scheffel, Kairit Tammets, Kaire Kollom, and Dragan Gašević. 2018. “The SHEILA Framework: Informing Institutional Strategies and Policy Processes of Learning Analytics”. Journal of Learning Analytics 5 (3):5–20. https://doi.org/10.18608/jla.2018.53.2.